Here are some answers to common questions. If you cannot find the answer you are looking for here, please contact us. We will be happy to help.
We deliver to all UK postcodes with free delivery on all Stock Items and Gift Shop items to Zone 1. For more information please see Delivery & Returns Additional charges may apply for the delivery and installation of Made to Order or Bespoke products. For more information please contact us
For our Made to Order and Bespoke product ranges, please contact us so we can discuss the details of the manufacturing, delivery and fitting requirements for your product.
All products in the Stock Items and Gift Shop categories are usually in stock and available for immediate dispatch. If you require a custom size that is not listed on this website, we can usually provide this, but this will take a little longer to produce. If you require a size that is not listed on this website, please contact us
Yes – with the help of a specially designed computer program for wood crafting we are able to produce 2D and 3D graphics to show how our products will look when installed in your home. To discuss this service please contact us
We can offer a free made to measure service if you live within a 10 mile radius of our workshop situated in Hersham, Surrey, KT12 3PB. We may still be able to help if you live further afield. Please contact us to discuss your requirements.